Guide

How to send a bill on WhatsApp

By the Tap & Bill team · Updated

How can a shop send a bill to a customer on WhatsApp?

The simplest reliable way is a billing app that creates a PDF bill and opens WhatsApp with the customer’s number and the bill link, so you only press send. Clicking a photo of a paper bill works but looks unprofessional and is hard to search later. Large shops can send bills automatically with the WhatsApp Business API, which Meta charges per message.

Three ways to send a bill on WhatsApp: photo of paper bill, billing app share, WhatsApp Business API
Effort, cost and best use of each method.

Three ways to send bills on WhatsApp

MethodEffort per billCostBest for
Photo of paper billHigh: write, click, find contact, sendFreeVery few bills a day
Billing app + WhatsApp shareLow: one tap, press sendApp subscriptionMost shops
WhatsApp Business API (automatic)None: sent by serverApp + Meta per-message feeBusy shops, chains

Steps in Tap & Bill

  1. Make the bill

    Tap the items, change the rate if needed and enter the customer’s 10-digit mobile number.

  2. Save

    Tap & Bill saves the bill and creates the PDF link.

  3. Tap WhatsApp

    WhatsApp opens on the customer’s chat with the bill summary and PDF link typed in.

  4. Press send

    Done. Resend from bill history any time.

Clothing shop bill message with PDF received on WhatsApp
What the customer receives.

Tips for WhatsApp bills

  • Save the shop’s number as a WhatsApp Business account with your shop name and address.
  • Ask the customer before sending offers later; a bill is not permission for marketing.
  • Keep the bill message short: shop name, bill number, items, total, PDF link.
  • Use the customer’s language: Tap & Bill sends bills in English, Hindi or Gujarati.

Frequently asked questions

Is a WhatsApp bill valid?

A bill sent as a PDF is the same document as a printed one. For GST tax invoices, make sure it carries all mandatory fields.

Can I send bills from WhatsApp Business app?

Yes. Tap & Bill opens whichever WhatsApp is on the phone, including WhatsApp Business.

Do customers need to save my number?

No. They receive the message either way. Saving your number makes your offers appear with your shop name.

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Bill, print and WhatsApp from day one. 14-day free trial.