Terms of service
These terms apply to your use of Tap & Bill: the website, the dashboard and the Android app (the “Service”). By creating an account or using the Service you agree to them. If you use it for a business, you confirm you can agree on its behalf.
1. The service
Tap & Bill is billing software for shops: making and printing bills, sending bills on WhatsApp, GST tax invoices, customer lists, offers and sales reports. Features and limits depend on your plan, shown on our pricing page.
2. Your account
- Give correct details and keep them up to date.
- Keep passwords safe. You are responsible for everything done with your shop’s logins, including staff logins you create.
- Tell us straight away if you think someone else is using your account.
3. Free trial
New shops get a 14-day free trial with all features of the chosen plan. No card is needed. At the end of the trial, choose a plan to keep making bills.
4. Plans and payment
- Plans are billed per shop, monthly in advance, at the price shown when you subscribe. GST is added where applicable.
- We may agree a special price for your shop; it is shown in your account.
- If payment is not received, the account gets a short grace period (3 days) and then becomes read-only: you can still log in, see and export your bills, but cannot make new ones until you renew.
- We may change plan prices with at least 30 days’ notice; the new price applies from your next billing period.
- For refund questions, contact us; we look at each request fairly and as the law requires.
5. Acceptable use
Do not use the Service to:
- break any law, including tax, consumer and data protection laws;
- send messages to people who have not agreed to receive them, or send spam;
- upload harmful code, try to access other shops’ data, or overload or reverse-engineer the Service;
- resell the Service without our written permission.
We may suspend accounts that break these rules, after notice where reasonable.
6. WhatsApp and messages
When you send bills or offers on WhatsApp, you must follow WhatsApp’s and Meta’s terms and policies. Offers may only be sent to customers who agreed to receive them. Messages sent through the WhatsApp Business API are charged by Meta per message; we show the estimated cost before you send.
7. Your data
- Your shop’s data (bills, customers, prices) belongs to you. You give us permission to store and process it only to provide the Service, as described in our privacy policy.
- You are responsible for having the right to enter your customers’ details and for telling them how you use them.
- You can export your bills at any time. You can ask us to delete your account: see Delete your account.
8. Bills, GST and records
You are responsible for the prices, GST rates, HSN codes and other details on the bills and invoices you issue, and for keeping the records the law requires. Tap & Bill calculates totals from the settings you enter; check your tax settings with your accountant.
9. Availability and changes
We work to keep the Service available and back up data daily, but we cannot promise it will always be uninterrupted or error-free. The Android app keeps billing without internet and uploads bills later. We may improve or change features; we will not remove a core feature you pay for without notice.
10. Liability
The Service is provided “as is”. To the extent the law allows, we are not liable for indirect losses such as lost profit or lost business, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
11. Ending the service
You can stop using the Service at any time. We may end or suspend an account for serious or repeated breach of these terms, or if required by law. After an account ends, data is handled as described in the privacy policy.
12. Law and disputes
These terms are governed by the laws of India. We will first try to resolve any dispute by talking to you. If that does not work, the courts in India that have jurisdiction will decide.
13. Contact
Questions about these terms: email info@tapandbill.in, use the form on our contact page.